Patient Access Navigator — Registration & Insurance

Optum; Boulder (CO); On-site; USD 22,000 - 40,000; Part time

Job summary

Optum is seeking a Part Time Patient Access Specialist in Boulder, CO to help patients access care efficiently. You will interview patients to collect demographic, billing, and insurance data and complete registration steps, verify eligibility, and determine patient payment responsibilities with accuracy and empathy.

The role emphasizes strong communication, data accuracy, and adherence to healthcare regulations.

Qualifications

• High School Diploma or GED required.
• Experience in healthcare or hospital settings preferred.
• Proven customer service experience in a fast-paced environment.
• Familiarity with medical terminology helpful.
• Basic math and financial verification skills.

Responsibilities

• Interview patients to collect demographic, billing, and insurance data and complete registration.
• Locate and process provider requisitions; verify insurance eligibility.
• Determine patient payment responsibility and collect payments.
• Maintain proficiency with required software modules.
• Follow regulatory standards including EMTALA and Joint Commission requirements.

Skills

Customer service

Interpersonal skills

Communication

Attention to detail

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Optum is seeking a Part Time Patient Access Specialist in Boulder, CO to help patients access care efficiently. You will interview patients to collect demographic, billing, and insurance data and complete registration steps, verify eligibility, and determine patient payment responsibilities with accuracy and empathy.

The role emphasizes strong communication, data accuracy, and adherence to healthcare regulations.