Patient Access & Registration Expert

Optum; Lafayette (CO); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits

401k contribution

Equity stock purchase

Job summary

Optum in Lafayette, CO is hiring a Patient Access Specialist to ensure smooth patient flow in the registration area. You will greet patients, collect demographics and insurance details, and enter exam orders as required.

Responsibilities include confirming eligibility, collecting payments, obtaining signatures, and maintaining compliance with EMTALA and hospital policies. This role requires strong communication and teamwork in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Experience in customer service or hospital registration preferred.
• Proficient with basic math and accurate data entry.

Responsibilities

• Interview patients to obtain demographics, billing and insurance data.
• Process provider requisitions and verify insurance eligibility.
• Determine patient payment and collect payments.
• Obtain signatures for required paperwork and financial agreements.
• Maintain familiarity with hospital policies and environment of care.

Skills

Customer service

Interpersonal skills

Communication

Problem solving

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Optum in Lafayette, CO is hiring a Patient Access Specialist to ensure smooth patient flow in the registration area. You will greet patients, collect demographics and insurance details, and enter exam orders as required.

Responsibilities include confirming eligibility, collecting payments, obtaining signatures, and maintaining compliance with EMTALA and hospital policies. This role requires strong communication and teamwork in a fast-paced environment.