Patient Access Navigator - Float Front Desk & Scheduling

Mercy; Saint Charles (MO); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

Paid time off

Tuition assistance

Retirement plan with employer match

Zusammenfassung

Mercy Clinic Zumbehl in Saint Charles, MO, seeks a Patient Access Representative (Float) to staff multiple offsite clinics. This full-time role involves greeting patients, registering them, verifying insurance, and collecting demographics with HIPAA compliance.

You will support diverse locations, handle appointments and payments, and contribute to a smooth patient experience while upholding Mercy Service Standards.

Qualifikationen

• High School Diploma required.
• 1-3 years clerical and customer service experience preferred.
• Medical office/healthcare experience preferred.
• Strong communication, organizational and computer skills.
• Ability to work in a fast-paced environment with great attention to detail.

Aufgaben

• Deliver exceptional customer service to patients, visitors, physicians, and coworkers.
• Schedule appointments and complete patient registration.
• Verify insurance coverage and obtain authorizations as needed.
• Accurately collect and maintain patient demographic and insurance information.
• Assist with financial clearance and patient payments.
• Ensure compliance with HIPAA, Medicare, and regulatory requirements.

Kenntnisse

Customer service

Communication

Data entry

HIPAA compliance

Ausbildung

High School Diploma

Tools

Microsoft Office

Electronic Medical Records

Jobbeschreibung

Mercy Clinic Zumbehl in Saint Charles, MO, seeks a Patient Access Representative (Float) to staff multiple offsite clinics. This full-time role involves greeting patients, registering them, verifying insurance, and collecting demographics with HIPAA compliance.

You will support diverse locations, handle appointments and payments, and contribute to a smooth patient experience while upholding Mercy Service Standards.