Patient Access Representative

Mercy; Saint Charles (MO); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

Paid time off

Tuition assistance

Retirement plan with employer match

Zusammenfassung

Mercy Clinic Zumbehl in Saint Charles, MO, seeks a Patient Access Representative (Float) to staff multiple offsite clinics. This full-time role involves greeting patients, registering them, verifying insurance, and collecting demographics with HIPAA compliance.

You will support diverse locations, handle appointments and payments, and contribute to a smooth patient experience while upholding Mercy Service Standards.

Qualifikationen

• High School Diploma required.
• 1-3 years clerical and customer service experience preferred.
• Medical office/healthcare experience preferred.
• Strong communication, organizational and computer skills.
• Ability to work in a fast-paced environment with great attention to detail.

Aufgaben

• Deliver exceptional customer service to patients, visitors, physicians, and coworkers.
• Schedule appointments and complete patient registration.
• Verify insurance coverage and obtain authorizations as needed.
• Accurately collect and maintain patient demographic and insurance information.
• Assist with financial clearance and patient payments.
• Ensure compliance with HIPAA, Medicare, and regulatory requirements.

Kenntnisse

Customer service

Communication

Data entry

HIPAA compliance

Ausbildung

High School Diploma

Tools

Microsoft Office

Electronic Medical Records

Jobbeschreibung

Find your calling at Mercy!

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy Service Standards.

Position Details

Patient Access Representative (Float) - Mercy Clinic Zumbehl

• Mercy Clinic Zumbehl

1820 Zumbehl Rd., Suite 120

St. Charles, MO 63303

Mercy is seeking a full-time Patient Access Representative to join our team at Mercy Clinic Zumbehl. This float position will support multiple offsite clinic locations and serves as an important first point of contact for our patients.

In This Role, You Will

• Deliver exceptional customer service to patients, visitors, physicians, and co-workers
• Schedule appointments and complete patient registration
• Verify insurance coverage and obtain authorizations as needed
• Accurately collect and maintain patient demographic and insurance information
• Assist with financial clearance and patient payments
• Ensure compliance with HIPAA, Medicare, and regulatory requirements

Qualifications

• High School Diploma required
• 1-3 years of clerical and customer service experience preferred
• Medical office, insurance, or healthcare experience preferred
• Strong communication, organizational, and computer skills
• Ability to work in a fast-paced environment with great attention to detail

Why Mercy?

At Mercy, we believe in bringing compassionate care and exceptional service to every patient interaction. Join a team that values professionalism, collaboration, and personal growth while making a difference in the lives of those we serve.

Position Details

• Full-Time
• 40 Hours Per Week
• Regular Status
• Float position supporting offsite locations

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.