Patient Access Specialist - Clinic Float

Mercy Co; Saint Charles (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition support

Retirement plan matching

Job summary

Mercy Clinic Zumbehl in Saint Charles, MO is seeking a full-time Patient Access Representative (Float) to join our front desk team. You will support multiple offsite clinic locations and serve as the first point of contact for patients, ensuring a warm, accurate check-in and registration experience.

This role requires excellent communication, attention to detail, and the ability to verify insurance, collect payments, and maintain HIPAA compliance in a fast-paced environment.

Qualifications

• High School Diploma required.
• 1-3 years of clerical and customer service experience preferred.
• Medical office, insurance, or healthcare experience preferred.

Responsibilities

• Deliver exceptional customer service to patients, visitors, physicians, and co-workers.
• Schedule appointments and complete patient registration.
• Verify insurance coverage and obtain authorizations as needed.
• Accurately collect and maintain patient demographic and insurance information.
• Assist with financial clearance and patient payments.

Skills

Communication

Organization

Computer skills

Education

High School Diploma

Job description

Mercy Clinic Zumbehl in Saint Charles, MO is seeking a full-time Patient Access Representative (Float) to join our front desk team. You will support multiple offsite clinic locations and serve as the first point of contact for patients, ensuring a warm, accurate check-in and registration experience.

This role requires excellent communication, attention to detail, and the ability to verify insurance, collect payments, and maintain HIPAA compliance in a fast-paced environment.