Patient Access Concierge: Clinic Float

Mercy Co; Missouri; On-site; USD 21,000 - 33,000; Full time

Job summary

Mercy Clinic Zumbehl in St. Charles, MO seeks a full-time Patient Access Representative (Float) to support multiple offsite clinic locations. This role handles patient intake, scheduling, registration, and financial clearance while ensuring accurate data entry and HIPAA compliance.

The position emphasizes exceptional customer service and attention to detail, with 40 hours per week in a fast-paced healthcare environment. Experience in medical offices or insurance is preferred.

Qualifications

• High School Diploma required.
• 1-3 years of clerical and customer service experience preferred.
• Medical office, insurance, or healthcare experience preferred.

Responsibilities

• Deliver exceptional customer service to patients, visitors, physicians, and co-workers.
• Schedule appointments and complete patient registration.
• Verify insurance coverage and obtain authorizations as needed.
• Accurately collect and maintain patient demographic and insurance information.
• Assist with financial clearance and patient payments.
• Ensure compliance with HIPAA, Medicare, and regulatory requirements.

Skills

Communication

Organizational

Computer skills

Education

High School Diploma

Job description

Mercy Clinic Zumbehl in St. Charles, MO seeks a full-time Patient Access Representative (Float) to support multiple offsite clinic locations. This role handles patient intake, scheduling, registration, and financial clearance while ensuring accurate data entry and HIPAA compliance.

The position emphasizes exceptional customer service and attention to detail, with 40 hours per week in a fast-paced healthcare environment. Experience in medical offices or insurance is preferred.