Patient Access Concierge

geisinger; Hazle Township (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits: health, dental, vision

Tuition reimbursement

401(k) plan with company contributions

Paid time off

Flexible spending accounts

Job summary

Geisinger is seeking a front-line Office Assistant at Community Care Hazleton. You will greet patients, verify demographics, explain insurance responsibilities, collect payments, and schedule follow-up appointments to ensure smooth patient flow.

The role emphasizes confidentiality, accuracy, and compliance with HIPAA guidelines, with a 40-hour work week and full-time benefits. Prior clerical and customer service experience is valued.

Qualifications

• High School Diploma or GED required.
• Experience in patient-facing roles preferred.
• Strong communication and confidentiality skills required.

Responsibilities

• Check patients in for appointments and verify demographics.
• Explain insurance requirements and collect payments as applicable.
• Schedule follow-up appointments and coordinate referrals as needed.
• Assist with patient flow and maintain HIPAA-compliant records.

Skills

Clerical skills

Communication

Customer service

Confidentiality

Education

High School Diploma or GED

Job description

Geisinger is seeking a front-line Office Assistant at Community Care Hazleton. You will greet patients, verify demographics, explain insurance responsibilities, collect payments, and schedule follow-up appointments to ensure smooth patient flow.

The role emphasizes confidentiality, accuracy, and compliance with HIPAA guidelines, with a 40-hour work week and full-time benefits. Prior clerical and customer service experience is valued.