Patient Access & Medical Records Specialist

First Roles; The Prairies at Wright Field (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

First Roles is seeking a detail-oriented receptionist for the 88th Medical Group at Wright-Patterson AFB, Ohio. This federal Direct Hire Solicitation supports patient intake, scheduling, and recordkeeping in a on-site environment.

The role involves greeting patients, processing orders, maintaining electronic and paper records, and coordinating with staff to ensure timely care. Experience in medical reception and confidentiality are essential.

Qualifications

• Experience in medical reception or front desk is preferred.
• Proficiency with recordkeeping and scheduling tasks.
• Strong communication and confidentiality skills.

Responsibilities

• Perform the full range of receptionist, recordkeeping and miscellaneous clerical duties.
• Complete request forms for patient orders, blood work and other administrative requests.
• Maintain and monitor patient appointment or admission schedules.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Refer urgent messages and patient results for immediate action.
• Monitor and communicate delays in scheduled care to staff and patients.
• Maintain patients' records, both electronic and paper.

Skills

Customer service

Recordkeeping

Clerical duties

Communication

Job description

First Roles is seeking a detail-oriented receptionist for the 88th Medical Group at Wright-Patterson AFB, Ohio. This federal Direct Hire Solicitation supports patient intake, scheduling, and recordkeeping in a on-site environment.

The role involves greeting patients, processing orders, maintaining electronic and paper records, and coordinating with staff to ensure timely care. Experience in medical reception and confidentiality are essential.