Front Desk Medical Office Administrator – Patient Records

ERP International, LLC; Montgomery (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Compensation & Benefits

Paid Time Off

Medical/Dental/Vision

Job summary

ERP International, LLC is hiring a Medical Office Administrative Clerk to support the 42 Medical Group at Maxwell AFB, AL. This full-time role involves greeting patients, handling check-ins, scheduling appointments and maintaining records in Genesis and DEERS.

The position emphasizes front-d desk duties, insurance verification, patient eligibility, and general medical record maintenance among other clerical tasks.

Qualifications

• High School diploma or GED equivalency.
• Minimum of 12 months of full-time experience in a medical office setting in the past five years.
• ARC or AHA BLS Healthcare Provider certification.
• Must pass a Government background check/security clearance.

Responsibilities

• Greets patients/visitors at a front desk, information center or office setting.
• Answers main office phone line and direct calls to appropriate section; take messages as required.
• Arranges and schedules medical appointments and determines patient eligibility for services.
• Relays general instructions to patients or makes referrals to other sections.
• Obtains updates and files medical records as needed.
• Organizes and researches patient records, extracts needed information and checks for completeness.
• Ensures arrival of medical records prior to appointments.
• Initiates and locates patient medical records as needed.
• Obtains documentation requested by healthcare providers.
• Performs other administrative and clerical duties in support of medical care and operational support.
• Provides clerical/administrative support in wards, clinics, or other clinical departments.
• Serves as the first point of contact in a medical facility, welcoming patients and managing check-ins.

Education

High School diploma or GED

Job description

ERP International, LLC is hiring a Medical Office Administrative Clerk to support the 42 Medical Group at Maxwell AFB, AL. This full-time role involves greeting patients, handling check-ins, scheduling appointments and maintaining records in Genesis and DEERS.

The position emphasizes front-d desk duties, insurance verification, patient eligibility, and general medical record maintenance among other clerical tasks.