Medical Support Assistant (Office Automation)

First Roles; The Prairies at Wright Field (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

First Roles is seeking a detail-oriented receptionist for the 88th Medical Group at Wright-Patterson AFB, Ohio. This federal Direct Hire Solicitation supports patient intake, scheduling, and recordkeeping in a on-site environment.

The role involves greeting patients, processing orders, maintaining electronic and paper records, and coordinating with staff to ensure timely care. Experience in medical reception and confidentiality are essential.

Qualifications

• Experience in medical reception or front desk is preferred.
• Proficiency with recordkeeping and scheduling tasks.
• Strong communication and confidentiality skills.

Responsibilities

• Perform the full range of receptionist, recordkeeping and miscellaneous clerical duties.
• Complete request forms for patient orders, blood work and other administrative requests.
• Maintain and monitor patient appointment or admission schedules.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Refer urgent messages and patient results for immediate action.
• Monitor and communicate delays in scheduled care to staff and patients.
• Maintain patients' records, both electronic and paper.

Skills

Customer service

Recordkeeping

Clerical duties

Communication

Job description

About the Position

This position is located at 88th Medical Group, Wright-Patterson Air Force Base, Ohio. This is a Direct Hire Solicitation. A recruitment or relocation incentive may be authorized. Salary negotiation may be available for those candidates who are new to Federal service. Student Loan repayment may be authorized. Non-Federal work experience may be creditable for leave purposes.

Key Responsibilities

• Perform the full range of receptionist, recordkeeping and miscellaneous clerical duties.
• Complete request forms, manually or automated, for individual patient orders, blood work and other patient care and administrative related requests.
• Maintain and monitor patient appointment or admission schedules.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Refer urgent messages and patient results for immediate action.
• Monitor and communicate delays in scheduled care to the appropriate staff and patients.
• Maintain patients' records, both electronic and paper.