Patient Access & Medical Office Administrator

UNC Health; Lumberton (NC); On-site; USD 45,847,000 - 64,501,000; Full time

Job summary

UNC Health Urology at The Oaks in Lumberton, NC is seeking a full-time medical administrative assistant to perform patient check-in/out, handle billing information, and provide excellent customer service. The role includes scheduling, data entry of demographic and clinical information, and maintaining supplies in a fast-paced urology clinic.

Applicants should have a high school diploma or GED, preferably completion of an accredited medical administrative assisting program, and prior medical

Qualifications

• High school diploma or GED required; higher-level degree may satisfy.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Provides patient check-in/check-out and answers phones with complete and accurate information.
• Schedules patient appointments and enters required demographic and clinical information into the system.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Maintains compliance with HIPAA, OSHA, and infection prevention policies.
• Demonstrates good customer service skills and teamwork.

Skills

Customer service

Computer skills

Communication

Education

High school diploma or GED

Medical administrative assisting program

Job description

UNC Health Urology at The Oaks in Lumberton, NC is seeking a full-time medical administrative assistant to perform patient check-in/out, handle billing information, and provide excellent customer service. The role includes scheduling, data entry of demographic and clinical information, and maintaining supplies in a fast-paced urology clinic.

Applicants should have a high school diploma or GED, preferably completion of an accredited medical administrative assisting program, and prior medical