Patient Access & Medical Office Administrator

UNC Health Care; Brook Hollow (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health Care seeks a detail-oriented medical administrative assistant to support patient check-in/out, billing inquiries, and scheduling within UNC Primary Care at Mebane. The role emphasizes accuracy in data entry, HIPAA compliance, and strong customer service in a fast-paced environment.

The position is full-time, onsite in Mebane, NC, with a standard 40-hour work week. The candidate should have a high school diploma or GED and prefer experience in a medical office or completion of an

Qualifications

• High school diploma or GED required.
• Preference for completion of an accredited medical administrative assisting program.
• Previous experience in a medical office preferred.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones promptly while providing complete and accurate information, and supports other administrative duties as needed.
• Accurately performs patient check-in and check-out, verifies insurance, codes visits with ICD/CPT codes, balances receipts, and handles billing questions; schedules appointments with required demographic and clinical data.
• Orders and maintains clinical and office supplies and equipment.
• Complies with HIPAA, OSHA, and infection prevention policies; participates in unit performance improvement activities.
• Delivers good customer service, communicates effectively, and works well in a team.

Skills

Customer service

Computer skills

Data entry

Billing

Education

High school diploma or GED

Job description

UNC Health Care seeks a detail-oriented medical administrative assistant to support patient check-in/out, billing inquiries, and scheduling within UNC Primary Care at Mebane. The role emphasizes accuracy in data entry, HIPAA compliance, and strong customer service in a fast-paced environment.

The position is full-time, onsite in Mebane, NC, with a standard 40-hour work week. The candidate should have a high school diploma or GED and prefer experience in a medical office or completion of an