Patient Services Coordinator – Medical Office

UNC Health Care; Raleigh (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health in Raleigh, NC is seeking an Administrative Assistant to handle patient check-in and check-out, process billing information, and provide top-notch customer service. The role requires strong computer skills and the ability to enter accurate demographic and clinical data into the system.

Responsibilities include maintaining compliance with policies, supporting revenue cycle and audits, and coordinating with clinicians and staff.

Qualifications

• High school diploma or GED required.
• Prefer completion of a medical administrative assisting program.
• Experience in a medical office is preferred.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, answers phones promptly, and provides accurate information.
• Accurately performs patient check-in and check-out, processes insurance verification and codes visits.
• Schedules patient appointments and enters demographic and clinical information.
• Orders and maintains clinical supplies and office equipment.
• Adheres to HIPAA, OSHA, infection prevention policies; supports improvement activities.
• Delivers courteous service to patients, families, and visitors with strong teamwork.

Skills

Customer service

Computer skills

Communication

Teamwork

Education

High school diploma or GED

Medical administrative assisting program

Job description

UNC Health in Raleigh, NC is seeking an Administrative Assistant to handle patient check-in and check-out, process billing information, and provide top-notch customer service. The role requires strong computer skills and the ability to enter accurate demographic and clinical data into the system.

Responsibilities include maintaining compliance with policies, supporting revenue cycle and audits, and coordinating with clinicians and staff.