Patient Access Lead – Multi-Facility Travel & Compliance

Baptist Health; Jacksonville (FL); On-site; USD 28,000 - 42,000; Full time

Job summary

Baptist Health in Saint Augustine is seeking a patient access professional to join our on-site team at the Main Building Freestanding ED. You will register patients accurately, utilize multiple systems, and support face-to-face and telephonic encounters.

You will travel to assignments within a region containing four Baptist facilities, coach team members, ensure HIPAA privacy and compliance, and support annual PAS goals. Flexibility to rotate schedules and on-call weeks are required.

Qualifications

• Registers patients accurately and efficiently
• Maintains patient privacy in accordance with HIPAA guidelines
• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
• On Call Team during week-long rotations
• Flexibility to work on a rotating schedule
• Responsible for selecting a region containing 4 Baptist Facilities and traveling to assignments within

Responsibilities

• Registers patients accurately and efficiently
• Utilizes multiple systems and interfaces
• Cross-Trains in order to work in multiple patient access areas
• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
• Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• Maintains a professional relationship with all clinical and non‑clinical team members
• Articulates compliance documentation and ensures completion of required patient consent forms
• Maintains patient privacy in accordance with HIPAA guidelines
• On Call Team during week-long rotations
• Flexibility to work on a rotating schedule
• Responsible for selecting a region containing 4 Baptist Facilities and traveling to assignments within

Job description

Baptist Health in Saint Augustine is seeking a patient access professional to join our on-site team at the Main Building Freestanding ED. You will register patients accurately, utilize multiple systems, and support face-to-face and telephonic encounters.

You will travel to assignments within a region containing four Baptist facilities, coach team members, ensure HIPAA privacy and compliance, and support annual PAS goals. Flexibility to rotate schedules and on-call weeks are required.