Patient Access Specialist II: Multisite Registration & Compliance

Baptist Health; Jacksonville (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

Baptist Health is seeking staff experienced in patient access to register patients and navigate clinical systems. You will support face-to-face and telephonic encounters while maintaining patient privacy and regulatory compliance.

Responsibilities include accurate data entry, multi-system usage, and cross-training across multiple access areas to ensure smooth patient flow within a Nassau-based facility.

Qualifications

• Registers patients accurately and efficiently.
• Utilizes multiple systems and interfaces.
• Cross-trained to work in multiple patient access areas.
• Maintains service excellence for patients and visitors.
• Ensures patient consent forms are completed correctly.
• Maintains patient privacy in accordance with HIPAA.

Responsibilities

• Registers patients accurately and efficiently.
• Utilization of multiple systems and interfaces.
• Cross-Trained in order to work in multiple patient access areas.
• Mantains service excellence to patients and visitors for face-to-face and telephonic encounters.
• Contributes to PAS Goals as defined annually.
• Possesses a strong understanding of EMTALA, AHCA, and JCAHO regulations.
• Maintains a professional relationship with all clinical and non-clinical team members.
• Able to articulate compliance documentation and ensure completion of required patient consent forms.
• Maintains patient privacy in accordance with HIPAA guidelines.

Skills

Patient registration

Systems navigation

Cross-training

Customer service

Compliance knowledge

HIPAA privacy

Team collaboration

Documentation accuracy

Regulatory awareness

Job description

Baptist Health is seeking staff experienced in patient access to register patients and navigate clinical systems. You will support face-to-face and telephonic encounters while maintaining patient privacy and regulatory compliance.

Responsibilities include accurate data entry, multi-system usage, and cross-training across multiple access areas to ensure smooth patient flow within a Nassau-based facility.