Patient Access Lead - Fast-Paced Care Coordination

R1 RCM Holdco Inc.; United States; On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Holdco Inc. is seeking a Patient Access Team Lead for the Austin, TX area. The role oversees daily workflow, supports front-end registration and verification, and guides staff to ensure compliant, efficient patient access services.

The position requires strong customer service, leadership, and teamwork in a fast-paced hospital setting, with on-call duties and a weekend schedule included.

Qualifications

• Experience in patient access, medical registration, insurance verification, or front desk is a plus.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process.
• Work across multiple computer systems to register patients efficiently.

Skills

Exceptional customer service

Leadership

Communication

Interpersonal skills

Education

High School Diploma or GED

Job description

R1 RCM Holdco Inc. is seeking a Patient Access Team Lead for the Austin, TX area. The role oversees daily workflow, supports front-end registration and verification, and guides staff to ensure compliant, efficient patient access services.

The position requires strong customer service, leadership, and teamwork in a fast-paced hospital setting, with on-call duties and a weekend schedule included.