Patient Access Lead — Evening Shift Team Leader

Adventist HealthCare; United States; On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Free Employee parking

Medical, Prescription, Dental, and VIs

Employer-paid disability and life保险

Paid Time Off

Retirement contribution and match

Tuition Reimbursement

Employee Assistance Program (EAP)

Job summary

Adventist HealthCare seeks an experienced Patient Access Lead to support registration, eligibility, and Bed Control. You will rotate through all Patient Access areas, train staff, and liaise with departments to ensure accurate patient information and compliance with payer requirements.

The role requires prior healthcare experience, strong leadership, and a focus on service quality. Evening shift with weekend rotation is typical, with a comprehensive benefits package and a faith-based work

Qualifications

• Some college or post HS education preferred.
• Minimum of 5 years experience in a healthcare environment, including insurer or public health settings.
• At least 5 years of experience in patient registration and/or eligibility and benefits.
• Ability to work independently and in a team environment.
• Must maintain a high level of confidentiality and accuracy.

Responsibilities

• Rotate through all Patient Access areas and fill-in wherever needed.
• Train and monitor activities of Patient Access Representatives for inquiries, registration and Bed Control.
• Support updating patient information and processing insurance requirements; liaise with other departments.
• Demonstrate leadership to support the department and adherence to policies.
• Audit accounts and participate in denial management.

Skills

Leadership

Customer service

Communication

Teamwork

Independent work

Education

Some college or post HS education

Tools

Word

Excel

Job description

Adventist HealthCare seeks an experienced Patient Access Lead to support registration, eligibility, and Bed Control. You will rotate through all Patient Access areas, train staff, and liaise with departments to ensure accurate patient information and compliance with payer requirements.

The role requires prior healthcare experience, strong leadership, and a focus on service quality. Evening shift with weekend rotation is typical, with a comprehensive benefits package and a faith-based work