ER Patient Access Lead — Evenings (3–11pm)

Stony Brook; Stony Brook (NY); On-site; USD 62,000 - 75,000; Full time

Job summary

Stony Brook Medicine seeks a Patient Access Team Lead for the Emergency Room (Evenings 3p-11p). The role oversees registration workflows, ensures accurate demographics and financial information, and supports throughput under the supervision of the Patient Access Services team.

Requires strong leadership and communication, plus experience in patient access or related healthcare revenue cycle. Essential duties include supervising staff during shifts, training, monitoring registration times, and

Qualifications

• Associate's degree with two years working experience in patient access services, medical or hospital registration.
• Or in lieu of degree, at least four years of demonstrated experience in patient access or related patient-facing, customer service healthcare or a revenue cycle role.
• Evidence of leadership, verbal and written communication, and ability to work under stress.

Responsibilities

• Serve as registration super-user and shift lead in the Emergency Department.
• Expedite registration functions by priority and ensure timely patient flow.
• Assist Supervisor with staff assignments, training, and monitoring registration/financial screening times.

Skills

Leadership

Communication

Customer service

Education

Associate's degree or equivalent experience

Job description

Stony Brook Medicine seeks a Patient Access Team Lead for the Emergency Room (Evenings 3p-11p). The role oversees registration workflows, ensures accurate demographics and financial information, and supports throughput under the supervision of the Patient Access Services team.

Requires strong leadership and communication, plus experience in patient access or related healthcare revenue cycle. Essential duties include supervising staff during shifts, training, monitoring registration times, and