Patient Access Lead & Billing Navigator

FMOL Health; Baton Rouge (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

FMOL Health in Baton Rouge, LA seeks a Patient Access Representative 2 to facilitate welcoming access to the facility and to establish encounters for patients meeting hospital service guidelines. The role involves accurate data entry, insurance verification, authorizations, and collections of patient portions at shift end.

The PAR 2 may serve as team lead, participate in lean process improvement, mentor new hires, and audit regulatory and billing compliance as needed.

Qualifications

• High School diploma or equivalent required.
• Minimum 2 years of healthcare experience.
• Related certifications may substitute for experience.

Responsibilities

• Provide customer service and ensure patient satisfaction.
• Verify patient information and data entry accuracy.
• Collect patient financial responsibility and balance cash drawers.
• Verify insurance eligibility and obtain required authorizations.
• Register patients with accurate demographic and encounter data.
• Lead and mentor associates as needed.
• Participate in process improvement and quality initiatives.
• Handle all duties as assigned.

Skills

Customer Service

Quality

Financial Collections

Insurance Knowledge

Registration

Leadership

Other Duties

Education

High School diploma or equivalent

2 years healthcare experience

Job description

FMOL Health in Baton Rouge, LA seeks a Patient Access Representative 2 to facilitate welcoming access to the facility and to establish encounters for patients meeting hospital service guidelines. The role involves accurate data entry, insurance verification, authorizations, and collections of patient portions at shift end.

The PAR 2 may serve as team lead, participate in lean process improvement, mentor new hires, and audit regulatory and billing compliance as needed.