Emergency Department Patient Access Specialist

FMOL Health; Baton Rouge (LA); Vor Ort; USD 34.000 - 48.000; Vollzeit

Zusammenfassung

FMOL Health seeks a Patient Access Representative 1 for the Emergency Department in Baton Rouge. You will register patients, verify identity, collect demographics, insurance information, and determine in-network status while coordinating with ED nurses for timely triage.

In a fast-paced ED, you will communicate with patients and families, explain hospital forms, and balance cash. EMTALA and No Surprises Act compliance guide registration for lawful care and financial responsibility.

Qualifikationen

• 1 year customer service experience or related certification.
• Proficient with registration software and hospital forms.
• Ability to work in a fast-paced environment with EMTALA awareness.

Aufgaben

• Register patients accurately for ED visits, including traumas and admissions.
• Verify identity, collect demographics and insurance details.
• Coordinate with ED nurses to ensure timely triage.
• Explain hospital documents and obtain signatures as needed.
• Document encounters in account notes for cross‑functional communication.
• Balance cash and collect patient financial responsibility.

Kenntnisse

Customer service

Critical thinking

Medical terminology

Communication skills

Teamwork

Professional appearance

Ausbildung

High School diploma or equivalent

Jobbeschreibung

FMOL Health seeks a Patient Access Representative 1 for the Emergency Department in Baton Rouge. You will register patients, verify identity, collect demographics, insurance information, and determine in-network status while coordinating with ED nurses for timely triage.

In a fast-paced ED, you will communicate with patients and families, explain hospital forms, and balance cash. EMTALA and No Surprises Act compliance guide registration for lawful care and financial responsibility.