Patient Access & Insurance Verification Specialist

Hillcrest HealthCare System; Tulsa (OK); On-site; USD 32,000 - 45,000; Full time

Job summary

Hillcrest HealthCare System in Tulsa, OK is seeking a Patient Services Rep (PSR) to support patient flow and front-desk operations. You will greet patients, verify insurance, register for services, collect payments, and ensure accurate data entry and scheduling.

This multi-faceted role requires strong customer service skills and familiarity with medical office processes. Prior experience is welcomed, and you will be part of a dedicated team committed to quality patient care.

Qualifications

• High School Diploma or GED is required.
• Basic understanding of insurance, referrals and medical records.

Responsibilities

• Greet patients and visitors in a timely, courteous manner.
• Verify insurance, register patients, and collect payments.
• Enter data into registration and scheduling systems.
• Manage patient flow, appointments, and medical record availability.
• Uphold Hillcrest Healthcare System policies and procedures.

Skills

Customer service

Insurance verification

Registration

Payment collection

Data entry

Scheduling

Medical records

Phone etiquette

Education

High School Diploma or GED

Job description

Hillcrest HealthCare System in Tulsa, OK is seeking a Patient Services Rep (PSR) to support patient flow and front-desk operations. You will greet patients, verify insurance, register for services, collect payments, and ensure accurate data entry and scheduling.

This multi-faceted role requires strong customer service skills and familiarity with medical office processes. Prior experience is welcomed, and you will be part of a dedicated team committed to quality patient care.