Patient Access & Insurance Verification Specialist

LCMC Health; New Orleans (LA); On-site; USD 34,000 - 48,000; Full time

Job summary

LCMC Health in New Orleans is seeking a Patient Access Associate – Financial Clearance to guide patients through the financial aspects of care. You will help schedule appointments, verify insurance, explain costs, and collect payments to ensure a smooth start to treatment.

This role requires strong communication, attention to detail, and the ability to work calmly in a fast-paced hospital environment. You will collaborate with care teams to support patients and streamline registration and

Qualifications

• High School Diploma or GED or equivalent (or 2 years of work experience).
• Experience with insurance verification, patient registration, and financial processes is a plus.
• Strong communication and compassion in patient interactions.

Responsibilities

• Schedule patient appointments and coordinate registrations
• Verify insurance coverage, eligibility, and demographic information
• Create and update patient accounts accurately and efficiently
• Collect and scan required documentation, including IDs, insurance cards, and authorizations
• Explain copays, balances, estimates, and financial responsibility to patients
• Collect point-of-service payments and support financial assistance processes when needed
• Resolve registration and work queue errors in a timely manner
• Communicate updates clearly with providers and internal teams

Skills

Customer service

Clear communication

Multitasking

Insurance verification

Accuracy

Job description

LCMC Health in New Orleans is seeking a Patient Access Associate – Financial Clearance to guide patients through the financial aspects of care. You will help schedule appointments, verify insurance, explain costs, and collect payments to ensure a smooth start to treatment.

This role requires strong communication, attention to detail, and the ability to work calmly in a fast-paced hospital environment. You will collaborate with care teams to support patients and streamline registration and