Patient Access & Experience Specialist

LCMC Health; Metairie (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

LCMC Health in Metairie, LA seeks a Patient Access Associate to greet patients and visitors, assist with scheduling, registration, and check-in, and verify insurance and demographic information with accuracy and confidentiality.

You will collaborate with clinical and administrative teams to keep operations smooth and patient focused, explain financial responsibilities, collect payments when appropriate, and ensure a welcoming, respectful experience for every person who arrives at the hospital.

Qualifications

• High School Diploma or GED or equivalent experience.

Responsibilities

• Greet patients and visitors in person and by phone.
• Schedule appointments and manage check-in processes.
• Register patients and verify insurance and demographic information.
• Scan and maintain required documentation.
• Explain financial responsibilities and collect payments when appropriate.

Skills

Customer service

Communication

Empathy

Professionalism

Attention to detail

Fast-paced environment

Education

High School Diploma or GED

Job description

LCMC Health in Metairie, LA seeks a Patient Access Associate to greet patients and visitors, assist with scheduling, registration, and check-in, and verify insurance and demographic information with accuracy and confidentiality.

You will collaborate with clinical and administrative teams to keep operations smooth and patient focused, explain financial responsibilities, collect payments when appropriate, and ensure a welcoming, respectful experience for every person who arrives at the hospital.