Patient Access & Registration Specialist

LCMC Health; New Orleans (LA); On-site; USD 32,000 - 48,000; Full time

Job summary

LCMC Health in New Orleans seeks a Front Desk/Registration Clerk to greet patients, schedule services with the appropriate provider, and register patient information accurately. You will manage insurance data, perform basic verification tasks, and support financial counseling as needed.

Responsibilities include handling cash, ensuring documentation completeness, and delivering excellent customer service to patients and staff in a fast-paced hospital environment.

Qualifications

• Excellent customer service, interpersonal and conflict resolution skills.
• Excellent oral and written communication skills; ability to work collaboratively with other departments and diverse people.
• Basic prioritization, time management and organizational skills; handle several tasks with interruptions.
• Excellent decision-making skills with sound judgment in difficult situations.
• Proficiency in computers and general software applications.

Responsibilities

• Greets patients, guests and family members.
• Schedules patients for services with appropriate provider at locations and desired times.
• Registers patients by entering demographic, financial class and insurance information.
• Activates scheduled accounts and resolves work queue errors.
• Collects information and documents for patient accounts and supports financial counseling as needed.
• Balances cash drawer and performs basic cash handling procedures.
• Provides excellent customer service to patients, guests and team members.

Skills

Customer service

Interpersonal skills

Conflict resolution

Written communication

Computers

Education

High school diploma or GED

Job description

LCMC Health in New Orleans seeks a Front Desk/Registration Clerk to greet patients, schedule services with the appropriate provider, and register patient information accurately. You will manage insurance data, perform basic verification tasks, and support financial counseling as needed.

Responsibilities include handling cash, ensuring documentation completeness, and delivering excellent customer service to patients and staff in a fast-paced hospital environment.