Patient Access & Insurance Verification Specialist

Houstonmethodistcareers; Georgia; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Uniform provided

Business professional environment

On-site work

Job summary

Houston Methodist Willowbrook Hospital is seeking a Patient Access Associate to collect and verify patient demographics and insurance information at entry points. You will handle cashiering tasks, verify insurance, and ensure medical necessity criteria are met while maintaining HIPAA compliance.

The role emphasizes excellent customer service, accurate data entry, and ability to communicate effectively with patients and staff in a fast-paced environment.

Qualifications

• Two years of experience in a strong customer service environment.
• One year of hospital registration experience preferred.

Responsibilities

• Obtain and record accurate demographic and insurance information for patients.
• Explain consent forms and obtain signatures.
• Perform cashiering duties and collect payments per policy.
• Protect patient information and ensure HIPAA compliance.
• Contribute to patient experience and escalate issues to management when needed.

Skills

Customer service

Communication

Multi-tasking

Problem solving

Attention to detail

Computer skills

Education

High School diploma or equivalent

Tools

EHR systems

Job description

Houston Methodist Willowbrook Hospital is seeking a Patient Access Associate to collect and verify patient demographics and insurance information at entry points. You will handle cashiering tasks, verify insurance, and ensure medical necessity criteria are met while maintaining HIPAA compliance.

The role emphasizes excellent customer service, accurate data entry, and ability to communicate effectively with patients and staff in a fast-paced environment.