Patient Access & Insurance Verification Specialist

FMOL Health; Baton Rouge (LA); On-site; USD 25,000 - 33,000; Full time

Job summary

FMOL Health seeks a Patient Access Representative 1 to accurately register patients (inpatient, outpatient, ER) in the EMR, verify insurance, and handle co-pays and authorizations. The role emphasizes best-in-class patient experience and collaboration with patients, families, physicians, nurses, and insurers.

Responsibilities include collecting demographic and insurance information, inputting data into registration software, ensuring a single medical record number per patient, obtaining

Qualifications

• High School diploma or equivalent required.
• 1 year of customer service experience or related certification; can substitute for 1 year of experience.

Responsibilities

• Register patients accurately in EMR for inpatients, outpatients, and ER.
• Verify patient information and insurance coverage; collect co-pays, co-insurance, and deductibles.
• Obtain authorizations and balance cash; ensure proper documentation and cross-functional communication.
• Explain and obtain signatures on hospital documents; monitor patient flow and maintain timely registration.

Skills

Customer service

Communication

Insurance verification

Cash handling

EMR registration

Education

High School diploma or equivalent

Tools

Registration software

Online eligibility tools

Payment estimator software

Job description

FMOL Health seeks a Patient Access Representative 1 to accurately register patients (inpatient, outpatient, ER) in the EMR, verify insurance, and handle co-pays and authorizations. The role emphasizes best-in-class patient experience and collaboration with patients, families, physicians, nurses, and insurers.

Responsibilities include collecting demographic and insurance information, inputting data into registration software, ensuring a single medical record number per patient, obtaining