Patient Access & Insurance Specialist

Resurgens Orthopaedics; Carrollton, Northern (TX, KY); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Resurgens Orthopaedics is seeking a Patient Access Representative to be the first point of contact for patients. You will verify insurance, collect demographic data, and schedule appointments to ensure smooth registration and billing processes.

The role requires strong communication, attention to detail, and HIPAA-compliant handling of sensitive information. Experience with EHR and scheduling software is preferred.

Qualifications

• Healthcare experience in patient access or registration is preferred.
• Experience with EHR systems and scheduling software is an advantage.
• Excellent communication and data accuracy are essential.

Responsibilities

• Greet patients and verify personal, financial, and insurance information for accuracy.
• Input demographic and insurance details into the EHR system.
• Verify insurance coverage and eligibility before appointments.
• Provide patients with pre-appointment instructions and information.
• Explain patient financial responsibilities and available payment options.

Skills

Communication

Attention to Detail

Problem-Solving

Time Management

HIPAA Compliance

Tech Proficiency

Education

CHAA Certification

Healthcare Experience

Tools

EHR Systems

Scheduling Software

Microsoft Office

Job description

Resurgens Orthopaedics is seeking a Patient Access Representative to be the first point of contact for patients. You will verify insurance, collect demographic data, and schedule appointments to ensure smooth registration and billing processes.

The role requires strong communication, attention to detail, and HIPAA-compliant handling of sensitive information. Experience with EHR and scheduling software is preferred.