Patient Access & Imaging Scheduling Specialist

Talentify; Chesapeake (VA); On-site; USD 22,000 - 28,000; Full time

Job summary

Talentify is seeking a Patient Access Specialist to greet patients, schedule imaging appointments, verify demographics and insurance, and guide them through the registration process. This role reports to the Lead and requires knowledge of each department to coordinate care efficiently.

As a frontline team member, you will handle paperwork, HIPAA forms, financial discussions, and payment options while keeping the reception area orderly and patient-friendly.

Qualifications

• High School diploma or GED required.
• Experience with patient scheduling/cregistration preferred but not required.

Responsibilities

• Greet patients and assist with check-in and scheduling.
• Verify identity and purpose of visit.
• Collect insurance information and forms; ensure accuracy.
• Input patient data and update registration forms.
• Handle payments and discuss ABNs and payment plans.
• Coordinate with departments to obtain records.
• Maintain neat reception area and manage paperwork.
• Attend required orientations and trainings.

Skills

Customer service

Communication

HIPAA knowledge

Scheduling software

Education

High School Diploma or GED

Job description

Talentify is seeking a Patient Access Specialist to greet patients, schedule imaging appointments, verify demographics and insurance, and guide them through the registration process. This role reports to the Lead and requires knowledge of each department to coordinate care efficiently.

As a frontline team member, you will handle paperwork, HIPAA forms, financial discussions, and payment options while keeping the reception area orderly and patient-friendly.