Patient Access & Front Office Specialist

MedLink Georgia; Hartwell (GA); On-site; USD 22,000 - 23,000; Full time

Job summary

MedLink Georgia is seeking a Front Office Assistant to greet patients, manage the reception area, and support daily administrative tasks. The role involves handling calls, scheduling in the EHR, and ensuring accurate demographics and insurance verification.

Ideal candidates will have MOA/secretarial training or healthcare clerical experience, strong communication, and computer skills. The position offers full-time hours in the Georgia area and opportunities to work with a patient-centered team.

Qualifications

• Strong communication and interpersonal skills essential.
• Ability to build positive relationships with patients and staff.
• Proficient computer skills and office equipment usage.

Responsibilities

• Greet patients and visitors and provide exceptional customer service.
• Answer phones, route calls, and create patient cases as needed.
• Schedule appointments in the electronic health record.
• Verify insurance eligibility and educate patients on fees.
• Maintain a clean reception area and manage payments at service time.
• Document demographics and update patient records accurately.
• Support daily huddles and end-of-day reconciliation.

Skills

Communication skills

Relationship-building

Computer literacy

Education

MOA/Secretarial program

Healthcare secretarial experience

High school diploma + experience

Tools

Electronic Health Record (EHR)

Job description

MedLink Georgia is seeking a Front Office Assistant to greet patients, manage the reception area, and support daily administrative tasks. The role involves handling calls, scheduling in the EHR, and ensuring accurate demographics and insurance verification.

Ideal candidates will have MOA/secretarial training or healthcare clerical experience, strong communication, and computer skills. The position offers full-time hours in the Georgia area and opportunities to work with a patient-centered team.