Bilingual Front Desk Specialist – Patient Care & Scheduling

MedLink Georgia; Commerce (GA); On-site; USD 23,000 - 24,000; Full time

Job summary

MedLink Georgia in Commerce, GA is seeking a Front Office Assistant to greet patients, answer calls, schedule appointments, and support the care team in a busy healthcare setting. You will help maintain accurate records and facilitate smooth check-ins for diverse patient populations.

Ideal candidates possess MOA training or secretarial experience in healthcare, familiarity with medical terminology, and comfort using EHR systems.

Qualifications

• Graduate from an MOA program or technical school with at least 1 year healthcare secretarial experience.
• Some knowledge of medical terminology.
• Experience with electronic health records and basic office equipment.

Responsibilities

• Greet patients and provide exceptional customer service.
• Answer phones, route calls and/or create patient cases as appropriate.
• Return patient voice and/or email messages promptly.
• Schedule appointments in the electronic health record.
• Maintain provider schedules and follow up on no-shows.

Skills

Customer service

Medical terminology

EHR knowledge

Computer skills

Oral and written communication

Education

MOA program

Tools

EHR software

Job description

MedLink Georgia in Commerce, GA is seeking a Front Office Assistant to greet patients, answer calls, schedule appointments, and support the care team in a busy healthcare setting. You will help maintain accurate records and facilitate smooth check-ins for diverse patient populations.

Ideal candidates possess MOA training or secretarial experience in healthcare, familiarity with medical terminology, and comfort using EHR systems.