Bilingual Front Office & Patient Services Specialist

Medlinkga; Athens (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

MedLink Georgia is seeking a Front Office Assistant in Athens, GA to greet patients, answer phones and support the medical team with credentialing and scheduling in our electronic health records system.

The ideal candidate will have strong customer service skills, comfortable working in a fast-paced healthcare environment, and preferably bilingual. This full-time role offers opportunities to contribute to patient access and administrative workflows across our Georgia clinics.

Qualifications

• Graduation from an approved MOA program or technical school business program and one year experience.
• High school diploma (or equivalency) with one year related secretarial experience in healthcare.
• High school diploma (or equivalency) with three years general secretarial experience.
• Some knowledge of medical terminology.

Responsibilities

• Serves as the first point of contact, greeting patients and visitors with excellent customer service.
• Answers phones, routes calls and creates patient cases as appropriate.
• Returns patient voice and/or email messages in a timely manner.
• Schedules appointments in the electronic health record and maintains provider schedules.

Education

MOA program or technical school business program

high school diploma + 1 year healthcare secretarial experience

high school diploma + 3 years general secretarial experience

medical terminology knowledge

Job description

MedLink Georgia is seeking a Front Office Assistant in Athens, GA to greet patients, answer phones and support the medical team with credentialing and scheduling in our electronic health records system.

The ideal candidate will have strong customer service skills, comfortable working in a fast-paced healthcare environment, and preferably bilingual. This full-time role offers opportunities to contribute to patient access and administrative workflows across our Georgia clinics.