Patient Access & Front Office Lead

1400 The Spaulding Rehabilitation Hospital Corporation; Foxborough (MA); On-site; USD 25,000 - 32,000; Full time

Job summary

Spaulding Foxborough is seeking a Front Office Coordinator to support clinical operations with routine clerical duties and patient services. The role involves scheduling, check-in/out tasks, and basic administrative responsibilities under general supervision.

Responsibilities include greeting patients, answering calls, maintaining appointment records, handling patient billing forms, and supporting patient flow and communications within a clinical office setting.

Qualifications

• Basic proficiency with Office Suite and standard clerical tasks.
• Strong time management and organizational skills.
• Clear written and verbal communication abilities.
• Ability to manage multiple tasks and non-routine phone calls.

Responsibilities

• Make patient appointments and maintain records.
• Greet and assist patients.
• Answer telephones and schedule appointments.
• File materials and print schedules.
• Process patient billing forms and scan documents.
• Call for patient records and lab results.
• Open and distribute mail or faxes.
• Type forms and memos as directed.
• Assist in patient flow and waiting room management.

Skills

Office Suite

Time management

Communication

Phone handling

Multitasking

Education

High School Diploma

Job description

Spaulding Foxborough is seeking a Front Office Coordinator to support clinical operations with routine clerical duties and patient services. The role involves scheduling, check-in/out tasks, and basic administrative responsibilities under general supervision.

Responsibilities include greeting patients, answering calls, maintaining appointment records, handling patient billing forms, and supporting patient flow and communications within a clinical office setting.