Patient Access & Front Office Coordinator

Texas Children's; Spring (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Texas Children's is seeking a Front Office Specialist to coordinate patient scheduling, greet visitors, and support referral processing. You will handle incoming calls, document messages, and ensure billing accuracy within the electronic system.

Required is a High School diploma or GED and at least one year of related experience. Respiratory fit testing may be required to maintain a safe workplace. The role emphasizes accuracy, customer service, and adherence to practice protocols.

Qualifications

• Greet patients and visitors using SMILES and AIDET principles.
• Enter charges into billing system with accuracy per protocol.
• Verify patient eligibility for referrals with payers before initiating referrals.

Responsibilities

• Greet patients and visitors on arrival and assist with check-in/out.
• Answer and route calls within practice protocol.
• Enter hospital charges into billing system accurately and timely.
• Assess eligibility for referrals and document in EHR.
• Schedule appointments and manage provider templates and availability.
• Monitor billing and patient queues to ensure timely processing.

Skills

Greet patients

Answer calls

Billing entry

Appointment scheduling

Referral eligibility verification

Electronic health records

Education

High school diploma or GED

Tools

Billing software

EHR system

Job description

Texas Children's is seeking a Front Office Specialist to coordinate patient scheduling, greet visitors, and support referral processing. You will handle incoming calls, document messages, and ensure billing accuracy within the electronic system.

Required is a High School diploma or GED and at least one year of related experience. Respiratory fit testing may be required to maintain a safe workplace. The role emphasizes accuracy, customer service, and adherence to practice protocols.