Patient Access & Front Desk Specialist (Day Shift)

Brown Medicine; East Providence (RI); Sur place; USD 25 000 - 41 000; Plein temps

Résumé du poste

Brown University Health is seeking a Patient Service Representative to provide front-office support in an outpatient medical practice. You will register patients, schedule appointments, greet and check in patients, and support efficient patient flow while protecting privacy and confidentiality.

Responsibilities include handling calls, entering registration data, verifying insurance information, collecting co-pays, and ensuring accurate coding at discharge.

Qualifications

• Knowledge of patient care needs across developmental stages and cultural backgrounds.
• Familiarity with medical terminology.
• Proficiency in English and computer systems.
• Strong interpersonal and communication skills.

Responsabilités

• Answer and triage calls, take messages, and ensure follow-up.
• Enter accurate patient registration information.
• Schedule, confirm, and reschedule appointments; track missed visits.

Connaissances

Patient care

Medical terminology

Interpersonal skills

English proficiency

Description du poste

Brown University Health is seeking a Patient Service Representative to provide front-office support in an outpatient medical practice. You will register patients, schedule appointments, greet and check in patients, and support efficient patient flow while protecting privacy and confidentiality.

Responsibilities include handling calls, entering registration data, verifying insurance information, collecting co-pays, and ensuring accurate coding at discharge.