Patient Access Specialist - Front Desk & Eligibility

Brown University Health; Wakefield (RI); On-site; USD 25,000 - 41,000; Full time

Job summary

Brown University Health is hiring a Patient Access Representative to greet clients, manage front desk operations, and handle patient registrations. You will verify insurance information, assist with authorizations, and support daily workflow to ensure smooth service delivery.

The role requires strong communication, basic math skills, and proficiency with standard office software. This on-site position supports clinicians and staff with accuracy and confidentiality.

Qualifications

• Strong communication skills, both verbal and written.
• Basic math for figures, amounts and calculations.
• Proficiency with spreadsheets and word processing software.

Responsibilities

• Greet clients and visitors as front desk receptionist.
• Schedule appointments and reminder calls for multiple providers.
• Maintain front desk schedules and prepare daily activities.
• Collect and verify information for insurance and enrollment.
• Register new clients and open cases electronically.

Skills

Communication skills

Math skills

Attention to detail

Education

High school diploma

Tools

Spreadsheet software

Word processing software

Job description

Brown University Health is hiring a Patient Access Representative to greet clients, manage front desk operations, and handle patient registrations. You will verify insurance information, assist with authorizations, and support daily workflow to ensure smooth service delivery.

The role requires strong communication, basic math skills, and proficiency with standard office software. This on-site position supports clinicians and staff with accuracy and confidentiality.