Patient Access & Front Desk Specialist

Us Uro; Voorhees Township, Northern (NJ, KY); Hybrid; USD 28,000 - 39,000; Full time

Job summary

US URO in Voorhees Township, NJ is seeking a Patient Access Representative to greet patients, manage check-in/check-out, answer phone inquiries, verify insurance, collect payments, and ensure accurate charting prior to appointments.

The role requires a high school diploma, at least one year in a medical setting, strong communication skills, HIPAA compliance, and potential travel to other clinics as needed. Experience with EMR systems is preferred.

Qualifications

• One year of experience in a medical practice or health insurance organization.
• Excellent verbal and written communication skills.
• HIPAA compliance in daily tasks.
• Travel to other clinics as needed.

Responsibilities

• Greet patients and visitors in a prompt, courteous, and helpful manner.
• Manage patient check-in/check-out process.
• Answer calls about appointment times and general inquiries.
• Review patient charts for accuracy before upcoming appointments.
• Verify and update insurance information with patients; collect payments.

Skills

Verbal communication

Written communication

HIPAA compliance

Education

High School Diploma

Tools

EMR systems

Job description

US URO in Voorhees Township, NJ is seeking a Patient Access Representative to greet patients, manage check-in/check-out, answer phone inquiries, verify insurance, collect payments, and ensure accurate charting prior to appointments.

The role requires a high school diploma, at least one year in a medical setting, strong communication skills, HIPAA compliance, and potential travel to other clinics as needed. Experience with EMR systems is preferred.