Patient Access Front Desk Specialist

baptisthlth; United States; On-site; USD 37,000 - 46,000; Full time

Job summary

Baptist Health seeks a Patient Access specialist to join our front-line team in a high-volume, fast-paced setting. You will verify patient information, collect co-pays, and route inquiries with professionalism and empathy.

Minimum 1 year of Patient Access experience is required. Bilingual English and Spanish/Creole preferred; associates degree optional for external staff. We value teamwork, accuracy, and strong customer service in a faith-based, community-focused environment.

Qualifications

• Minimum 1 year of Patient Access experience.
• Meets accuracy and productivity standards for at least 6 months.
• Ability to work in a high-volume, fast-paced environment.
• External staff: associate degree preferred or 2 years of related experience.
• Bilingual English, Spanish/Creole preferred.

Skills

Patient Access experience

Customer service

Team player

Detail oriented

Bilingual (English/Spanish/Creole)

Education

High School,Cert,GED,Trn,Exper.

Tools

Microsoft Office

EMR applications

Job description

Baptist Health seeks a Patient Access specialist to join our front-line team in a high-volume, fast-paced setting. You will verify patient information, collect co-pays, and route inquiries with professionalism and empathy.

Minimum 1 year of Patient Access experience is required. Bilingual English and Spanish/Creole preferred; associates degree optional for external staff. We value teamwork, accuracy, and strong customer service in a faith-based, community-focused environment.