Entry-Level Patient Access Specialist

Baptist Health; Miami (FL); On-site; USD 23,000 - 29,000; Full time

Job summary

Baptist Health in Miami is seeking a Patient Access representative to coordinate patient flow and support timely processing across hospital departments and physician practices. The role emphasizes service excellence, HIPAA compliance, and insurance knowledge to assist patients with questions and inquiries.

Minimum experience is <1 year; bilingual English/Spanish/Creole is preferred. The incumbent will handle routine tasks, demonstrate compassionate service, and contribute to efficient revenue

Qualifications

• High School Diploma or equivalent training.
• Excellent customer service and interpersonal communication skills.
• Accurate typing skills and basic computer proficiency.

Responsibilities

• Coordinate patient flow and timely processing within the department/physician practice/hospital.
• Maintain knowledge of insurance requirements, pricing, and Revenue Cycle operations.
• Provide professional, compassionate and friendly service to patients and families.

Skills

Customer service

Interpersonal communication

Typing skills

Education

High School Diploma

Job description

Baptist Health in Miami is seeking a Patient Access representative to coordinate patient flow and support timely processing across hospital departments and physician practices. The role emphasizes service excellence, HIPAA compliance, and insurance knowledge to assist patients with questions and inquiries.

Minimum experience is <1 year; bilingual English/Spanish/Creole is preferred. The incumbent will handle routine tasks, demonstrate compassionate service, and contribute to efficient revenue