Patient Access Specialist — Front Desk & Scheduling

multicare; Auburn (WA); On-site; USD 30,000 - 43,000; Full time

Job summary

MultiCare Auburn Medical Center is seeking a Medical Receptionist to serve as the first in-person contact for patients in a clinic. The role requires handling front office duties with discretion and professionalism, including greeting patients, answering calls, scheduling and basic administrative tasks.

The position emphasizes excellent customer service, with responsibilities such as registration, charge entry, and daily reconciliation, in a high-visibility setting within a supportive team.

Qualifications

• Post high school office procedures preferred.
• Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
• Customer service experience
• Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience

Responsibilities

• Greeting patients, answering phones and directing calls
• Scheduling, registration, charge entry and payment posting

Skills

Customer service

Clerical

Receptionist duties

Education

Post high school office procedures

Medical Office Certification

Job description

MultiCare Auburn Medical Center is seeking a Medical Receptionist to serve as the first in-person contact for patients in a clinic. The role requires handling front office duties with discretion and professionalism, including greeting patients, answering calls, scheduling and basic administrative tasks.

The position emphasizes excellent customer service, with responsibilities such as registration, charge entry, and daily reconciliation, in a high-visibility setting within a supportive team.