Patient Access & Office Operations Specialist

Henry Ford Health; Linden (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Henry Ford Health is seeking an Office Operations Assistant for Family Medicine in Linden, MI. This full-time role supports patients and staff by handling administrative tasks and clerical duties in a clinical setting.

Responsibilities include greeting patients, verifying demographics, coordinating appointments, processing charges and deposits, and providing general office support within the Linden Family Medicine team.

Qualifications

• Greet patients and visitors and collect necessary documentation.
• Enter and verify demographic information.
• Obtain and verify insurance authorizations and precertifications; schedule appointments.
• Submit charges for procedures and services and handle daily deposits and reports.

Responsibilities

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned area.

Skills

Customer service

Administrative support

Clerical duties

Education

High School diploma or GED

Job description

Henry Ford Health is seeking an Office Operations Assistant for Family Medicine in Linden, MI. This full-time role supports patients and staff by handling administrative tasks and clerical duties in a clinical setting.

Responsibilities include greeting patients, verifying demographics, coordinating appointments, processing charges and deposits, and providing general office support within the Linden Family Medicine team.