Patient Access & Front Desk Specialist

Goshen Medical Center; Town of Southport (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Goshen Medical Center is seeking a front desk receptionist to greet patients, verify insurance, collect fees, and manage patient traffic. Responsibilities include phone triaage, scheduling, and ensuring accurate records at check-in/out.

The role requires organization, attentiveness to patient needs, and the ability to handle multiple tasks in a friendly, professional manner. Training provided to maintain GMC policies and procedures.

Qualifications

• Associate degree in office assistant/medical assistant preferred.
• Career Readiness Certificate.
• Proficient in Windows-based programs, spreadsheets, word processing and scheduling programs.

Responsibilities

• Answer phones; take messages and route to appropriate personnel.
• Unlock front door and receptionist window at required times.
• Greet patients, verify insurance information and collect any fees due before patient is seen by a provider.
• Check patient in and out on computer system; verify insurance and demographics.
• Process office visit charges and patient payment transactions according to GMC policy.
• Complete End-Of-Day reports and reconcile patient accounts with Site leader.
• Prepare for next day's appointments; review schedule for accuracy and confirm insurance status.

Skills

Windows-based computer skills

Spreadsheet proficiency

Word processing

Scheduling software

Patient communication

Education

Associate degree in office/medical assistant preferred

Job description

Goshen Medical Center is seeking a front desk receptionist to greet patients, verify insurance, collect fees, and manage patient traffic. Responsibilities include phone triaage, scheduling, and ensuring accurate records at check-in/out.

The role requires organization, attentiveness to patient needs, and the ability to handle multiple tasks in a friendly, professional manner. Training provided to maintain GMC policies and procedures.