Medical Office Front Desk & Patient Services Specialist

Goshen Medical Center

Rockingham (NC)

In loco

USD 28.000 - 38.000

Tempo pieno

11 giorni fa

Generatore di candidature

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Descrizione del lavoro

Goshen Medical Center is seeking a friendly front desk/medical office assistant in Rockingham, NC. You will greet patients, verify insurance, collect fees, and route calls, while supporting billing and scheduling tasks.

Responsibilities include patient check-in/out, processing charges, end-of-day reconciliation, preparing for the next day, and maintaining accurate charts and a tidy front desk. This role emphasizes professionalism and patient-centered service.

Competenze

Associate degree preferred in office or medical assisting.
Proficient with Windows-based programs, spreadsheets, word processing and scheduling software.
Ability to address patient concerns in a positive, proactive manner.
Ability to handle multiple tasks in a professional, organized and friendly way.
Career Readiness Certificate.

Mansioni

Answer phones, take messages and route to appropriate personnel.
Unlock front door and receptionist window at required times.
Greet patients, verify insurance information and collect any fees due before provider visit.
Check patient in/out in the computer system and verify insurance and demographics.
Process office visit charges and patient payments according to GMC policy.
Complete End-Of-Day reports and reconcile patient accounts with site leader.
Prepare for next day's appointments and review schedule for accuracy; confirm insurance status.
Set up new patient packets and charts; manage new patient requests.
Maintain computer chart accuracy and ensure prompt updates.
Keep front desk and office supply cabinet clean and organized.