Patient Services Coordinator: Front Desk & Reception

Goshen Medical Center; Kenansville (NC); On-site; USD 34,000 - 42,000; Full time

Job summary

Goshen Medical Center in Kenansville, NC is seeking a friendly Medical Office Assistant to support front desk operations. You will greet patients, verify insurance, collect fees, and route calls.

The ideal candidate has strong computer skills and excellent communication, with the ability to multitask in a fast-paced environment. Join a collaborative team at Goshen Medical Center where you can develop your skills, contribute to efficient patient flow, and help maintain accurate records in a busy

Qualifications

• Prior experience in a medical office or front desk is preferred.
• Strong communication and organizational skills are required.
• Ability to handle multiple tasks while maintaining accuracy and courtesy.

Responsibilities

• Answer phones and route messages to appropriate personnel.
• Greet patients and verify insurance information at check-in.
• Collect any fees due before scheduling with a provider.
• Process charges and patient payments according to GMC policy.
• Complete end-of-day reports and reconcile patient accounts.
• Prepare for next day’s appointments and review schedules for accuracy.
• Maintain front desk organization and medical office supplies.

Skills

Customer service

Multitasking

Professional communication

Teamwork

Education

Associate degree in office assistant/medical assistant preferred

Career Readiness Certificate

Tools

Windows-based software (Excel, Word, scheduling)

Job description

Goshen Medical Center in Kenansville, NC is seeking a friendly Medical Office Assistant to support front desk operations. You will greet patients, verify insurance, collect fees, and route calls.

The ideal candidate has strong computer skills and excellent communication, with the ability to multitask in a fast-paced environment. Join a collaborative team at Goshen Medical Center where you can develop your skills, contribute to efficient patient flow, and help maintain accurate records in a busy