Patient Access & Front Desk Specialist

Park Nicollet; Saint Louis Park (MN); On-site; USD 19,000 - 25,000; Full time

Job summary

Park Nicollet is seeking staff to support both Call Center and Front Desk operations in a healthcare setting. Responsibilities include greeting patients, collecting co-pays, scheduling follow-ups and referrals, and assisting with clerical tasks to ensure timely, courteous service.

Shifts are daytime, with some Saturdays, supporting patient care across departments. The role requires strong communication, accurate data entry, and the ability to work in a fast-paced, structured environment while

Qualifications

• Accurate computer/keyboard skills required.
• Demonstrates knowledge of age-related growth and development principles to provide safe, quality service.
• Proficient with telephone and headsets, PC, printer, copier and fax machine.

Responsibilities

• Greet patients at front desk and support department clerical duties.
• Schedule follow-ups and referrals; collect co-pays as applicable.
• Provide courteous, timely service and support to patients and departments.

Skills

Typing accuracy

Verbal communication

Written communication

Telephone etiquette

Customer service

Multi-tasking

Professional demeanor

Education

Some medical background

Tools

Telephone/headsets

PC

Printer

Photo copier

Fax machine

Job description

Park Nicollet is seeking staff to support both Call Center and Front Desk operations in a healthcare setting. Responsibilities include greeting patients, collecting co-pays, scheduling follow-ups and referrals, and assisting with clerical tasks to ensure timely, courteous service.

Shifts are daytime, with some Saturdays, supporting patient care across departments. The role requires strong communication, accurate data entry, and the ability to work in a fast-paced, structured environment while