Patient Access & Front Desk Specialist

Hackensack Meridian Health; Paramus (NJ); On-site; USD 25,000 - 35,000; Full time

Job summary

Hackensack Meridian Health in Paramus, NJ is seeking a Medical Office Specialist to support ambulatory clinic operations. You will handle front desk duties, check-in/check-out, scheduling, registration, and patient inquiries to ensure a positive patient experience.

The role emphasizes accurate data entry in EMR, processing payments, maintaining confidentiality, and coordinating with providers. A High School diploma or GED and 1+ year customer service experience are required; travel to multiple

Qualifications

• High School diploma, GED, or GED equivalent programs and/or equivalent experience.
• 1+ years experience working with the public in a customer service setting.
• Ability to manage multiple tasks in a fast-paced, visible environment while maintaining a professional and confident demeanor in stressful situations.
• Ability to navigate competing priorities and manage time efficiently.
• Must travel to various locations and have reliable transportation.
• Proficient computer skills including Microsoft Office and/or Google Suite.
• Excellent written and verbal communication skills.

Responsibilities

• Provides front desk support for ambulatory clinics, including check-in and check-out.
• Manages patient scheduling, registration, and related administrative tasks.
• Balances and processes payments; ensures accurate daily cash receipts.
• Updates patient demographics in the EMR and handles related documentation.
• Maintains patient confidentiality and delivers high-quality patient care support.

Job description

Hackensack Meridian Health in Paramus, NJ is seeking a Medical Office Specialist to support ambulatory clinic operations. You will handle front desk duties, check-in/check-out, scheduling, registration, and patient inquiries to ensure a positive patient experience.

The role emphasizes accurate data entry in EMR, processing payments, maintaining confidentiality, and coordinating with providers. A High School diploma or GED and 1+ year customer service experience are required; travel to multiple