Patient Access & Front Desk Specialist

Hackensack Meridian Health; North Brunswick Township (NJ); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Benefits package

Healthcare coverage

Job summary

Hackensack Meridian Health is hiring a Medical Office Specialist for our ambulatory clinic in New Jersey. You will handle front desk tasks, verify demographics, process registrations, and assist patients through check-in and check-out while maintaining excellent service and confidentiality.

You will support the scheduling process, manage payments, and ensure accurate entry of information in the EMR. Travel to other locations may be required based on coverage needs.

Qualifications

• High School diploma or GED required or equivalent experience.
• 1+ years experience in customer service in a public setting.
• Ability to manage multiple tasks in a fast-paced environment.
• Ability to travel to various locations.
• Reliable transportation required.
• Proficient computer skills (MS Office and/or Google Suite).
• Excellent written and verbal communication skills.

Responsibilities

• Greet and assist patients and visitors at the front desk.
• Manage patient check-in and check-out processes.
• Verify demographics, collect copays, and confirm insurance.
• Ensure referrals and required paperwork are completed.
• Enter patient data accurately in the EMR system.
• Support scheduling, cancellations, and registration activities.
• Maintain confidentiality and professional demeanor.

Skills

Customer service

Multitasking

Time management

Communication

Travel

Microsoft Office

Google Suite

Education

High School diploma or GED

Associates Degree (preferred)

Tools

EMR/EHR

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health is hiring a Medical Office Specialist for our ambulatory clinic in New Jersey. You will handle front desk tasks, verify demographics, process registrations, and assist patients through check-in and check-out while maintaining excellent service and confidentiality.

You will support the scheduling process, manage payments, and ensure accurate entry of information in the EMR. Travel to other locations may be required based on coverage needs.