Patient Access & Front Desk Specialist

The University of Kansas Health System; Olathe (KS); On-site; USD 19,000 - 30,000; Full time

Job summary

The University of Kansas Health System in Olathe is seeking aPatient Service Representative to greet patients, verify information and assist with registrations in outpatient settings. You will manage insurance details, schedule appointments, and handle payments, acting as a liaison between patients and clinical staff.

The role emphasizes professionalism, patient-centered service, and accurate data entry in a fast-paced environment at the Olathe Professional Plaza location.

Qualifications

• High school diploma or GED required.
• Previous related experience preferred.

Responsibilities

• Greet customers in a prompt, courteous, and helpful manner.
• Verify patient information and collect correct paperwork.
• Enter patient demographics and insurance information accurately in the system.
• Maintain and organize patient records and forms.
• Coordinate scheduling and reminders for appointments.
• Collect co-pays and balance accounts daily.
• Serve as liaison between patient and medical staff.
• Maintain a clean, organized front desk and waiting area.

Skills

Customer service

Communication

Data entry

Multitasking

Education

High School Diploma or GED

Job description

The University of Kansas Health System in Olathe is seeking aPatient Service Representative to greet patients, verify information and assist with registrations in outpatient settings. You will manage insurance details, schedule appointments, and handle payments, acting as a liaison between patients and clinical staff.

The role emphasizes professionalism, patient-centered service, and accurate data entry in a fast-paced environment at the Olathe Professional Plaza location.