Urgent Care Patient Access Specialist - Flexible Hours

The University of Kansas Health System; United States; Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

The University of Kansas Health System is seeking a Patient Access Representative to greet patients at outpatient registration areas and gather accurate demographic and insurance information. You will manage scheduling, remind patients of appointments, and ensure proper documentation is completed in the EMR.

Key responsibilities include collecting co-pays, maintaining a courteous front desk, and coordinating with nursing staff to support smooth patient flow in the ambulatory setting.

Qualifikationen

• High School Graduate or GED.
• Previous Related Experience.
• Preferred Healthcare Experience.

Aufgaben

• Greets customers in prompt, courteous, and helpful manner.
• Verifies patient information and collects required paperwork.
• Obtains insurance cards and demographics; updates in computer system.
• Maintains patient records and documents.
• Manages scheduling, reminders, and no-show procedures.
• Collects co-pays and outstanding balances; balances payments daily.
• Acts as liaison between patient and medical staff.
• Provides information to insurance companies for referrals and scheduling.

Kenntnisse

Customer service

Communication

Attention to detail

Multitasking

Ausbildung

High School Diploma or GED

Previous related experience

Healthcare experience preferred

Tools

EMR

Scheduling system

Jobbeschreibung

The University of Kansas Health System is seeking a Patient Access Representative to greet patients at outpatient registration areas and gather accurate demographic and insurance information. You will manage scheduling, remind patients of appointments, and ensure proper documentation is completed in the EMR.

Key responsibilities include collecting co-pays, maintaining a courteous front desk, and coordinating with nursing staff to support smooth patient flow in the ambulatory setting.