Patient Access Specialist: First Impressions Expert

Olathe Health System, Inc.; Olathe (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Olathe Health System, Inc. seeks a Patient Service Representative to greet patients and visitors in outpatient registration areas and to collect complete demographic and insurance information for proper reimbursement.

The role emphasizes friendly customer service and accurate data handling in a busy hospital setting. Responsibilities include verifying patient data, managing appointments, assisting staff, collecting co-pays, and maintaining an organized front desk.

Qualifications

• High School Graduate or GED.
• Previous Related Experience.
• Preferred Healthcare Experience.

Responsibilities

• Greets customers in prompt, courteous, and helpful manner.
• Verifies patient information and collects accurate demographic and insurance details.
• Maintains appointment scheduling and follows No-Show procedures, including reminder calls.

Skills

Customer service

Data entry

Telephone etiquette

HIPAA awareness

Education

High School Diploma or GED

Job description

Olathe Health System, Inc. seeks a Patient Service Representative to greet patients and visitors in outpatient registration areas and to collect complete demographic and insurance information for proper reimbursement.

The role emphasizes friendly customer service and accurate data handling in a busy hospital setting. Responsibilities include verifying patient data, managing appointments, assisting staff, collecting co-pays, and maintaining an organized front desk.