Patient Access Concierge - Front Desk & Scheduling

The University of Kansas Health System; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

The University of Kansas Health System in Kansas City is seeking a Patient Service Representative for the Olathe Medical Pavilion to greet patients, collect demographic and insurance information, and support outpatient registration. You will serve as the first point of contact, providing courteous service and ensuring accurate data entry for proper reimbursement.

Responsibilities include scheduling, confirming appointments, collecting co-pays, entering information into the EMR, and coordinating

Qualifications

• High School Graduate or GED is required.
• Previous Related Experience is required.
• Previous Healthcare Experience is preferred.

Responsibilities

• Greets customers in prompt, courteous, and helpful manner.
• Verifies patient information and secures completed paperwork.
• Enters patient demographic and insurance information into the EMR accurately and timely.
• Maintains and files patient forms and documents in the medical record.
• Schedules, coordinates, and adjusts patient appointments.
• Collects patient co-pays and balances; balances payments daily.
• Answers phones, screens calls, and routes messages to appropriate staff.
• Communicates with nursing/medical staff to distribute information.

Education

High School Graduate or GED

Job description

The University of Kansas Health System in Kansas City is seeking a Patient Service Representative for the Olathe Medical Pavilion to greet patients, collect demographic and insurance information, and support outpatient registration. You will serve as the first point of contact, providing courteous service and ensuring accurate data entry for proper reimbursement.

Responsibilities include scheduling, confirming appointments, collecting co-pays, entering information into the EMR, and coordinating